Feedback blocks

Your impact

Here are just a few of the decisions and changes we made after receiving feedback from our Citizens' Panel.

Arlen Hill leisure centre

After hearing your feedback on whether you'd support reducing the leisure centre’s opening hours to save on costs, we hae decided to change the opening hours from 07:00 - 16:00 to 07:00 - 14:00.

Making Arlen Hill safer

After hearing about which areas you think could be made safer in the borough, we are now installing more street lights, and sending out more community liaison workers to the areas where you feel most unsafe.

Food waste collections

Following on from recent feedback about how we can improve our bin service, we have changed the design on our bins which now show a list of the contents that should go inside.

We Asked, You Said, We Did

Here are some of the issues we have consulted on and their outcomes.

We asked

Arlen Hill asked residents and stakeholders what their thoughts were about the council’s draft Climate Emergency Strategy, and what their top priorities are for which actions the council should take first.

You said

We received over 2000 responses from residents, local businesses and environmental groups. Most respondents supported the draft Strategy in broad terms, but many also left us useful suggestions.

In terms of climate priorities, the top rated actions were:

  • Transport: Arlen Hill urgently needs to reduce congestion on the roads and improve public transport so that people can get around without driving.
  • Financial support: Many businesses are worried about the potential of rising business rates and the increasing cost of energy. Commuters are also concerned about Clean Air Zone charges, especially those on low incomes. Arlen Hill should provide support in these areas.
  • Home insulation: Arlen Hill should prioritise getting all council-owned buildings upgraded and insulated, as well as installing solar panels wherever possible.

We did

We’re updating the Climate Strategy to reflect your comments and concerns as well as your top priorities. Work has already started on insulating council buildings and we will bring out consultations on the top three priority areas (transport, financial support, home insulation) as soon as possible.